MITEL VOICE

Enterprise Messaging

Integrate and store voice, e-mail and fax messages in a centralized location with Enterprise Messaging software. This scalable, unified messaging solution lets users easily access and manage all their messages from Microsoft® Outlook®.

A powerful application for businesses seeking to unify and consolidate communications, additional Enterprise Messaging features include auto attendant, fax library support, call recording, group distribution lists and customized routing to provide 24/7 customer service.

Additional Applications

Unified Messaging

Increase the power of Enterprise Messaging and your communications capabilities with Inter-Tel Unified Messaging software. Providing speech-enabled directories and e-mail reading capabilities, users can access voice, e-mail and fax messages via PC or voice-only devices. Unified Messaging helps facilitate mobility, improve productivity and reduce long distance charges.

PRODUCT KEY FEATURES

• Simple, Unified Communications: All e-mail, voice mail and faxes can be viewed in one universal mailbox via Microsoft® Outlook®.

• Enhanced Efficiency for Mobile and Remote Workers: Remote access to messages is easy via a single link to the e-mail server.

• Always Accessible: Optional speech-enabled directories and an e-mail reader let users access their messages, even from voice-only devices.

• Reduced Operational Costs: A customizable auto attendant and intelligent routing reduce staffing requirements.

• Improved Business Oversight: A variety of reports provide extensive information for administrators